Valventus

Valventus — Legal

Privacy Policy

Last Updated: 07 / 2026

Information Collection and Use

01.Information We Collect

We collect information you provide directly to us when you:

  • Contact us through our website contact forms
  • Request consultations or quotes for development services
  • Subscribe to our newsletter or updates
  • Engage with our interactive demos

02.Types of Information

The information we may collect includes:

  • Contact information (email address, phone number)
  • Project requirements and business information
  • Usage data and website analytics
  • Technical information about your device and browser

03.How We Use Information

We use the information we collect to:

  • Provide and improve our development services
  • Respond to your inquiries and requests
  • Send you relevant information about our services
  • Analyze and improve our website performance

04.Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with:

  • Service providers who assist in our business operations
  • Legal authorities when required by law
  • Business partners for joint development projects (with your consent)

05.Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

06.Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and analyze website usage. You can control cookie settings through your browser preferences.

07.Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications

08.Third-Party Services

Our website may integrate with third-party services (such as analytics tools or booking systems). These services have their own privacy policies that govern their use of your information.

09.Data Processed Through Our Applications

When you install or use one of our applications or software products in connection with your store or business platform, we may access and process certain information on your behalf, strictly to provide the service:

  • Account and store information (name, contact details, domain and configuration) to identify your account and provide support
  • Customer and order data (names, phone numbers, addresses, order and checkout details) received through platform APIs and webhooks
  • Records of notifications and messages sent through the service, including recipient, content and timestamp, for usage history and billing
  • Usage metrics required to operate, bill and improve the service

To deliver these services we may share the minimum necessary data with the platforms and communication providers that the service integrates with. These providers process data under their own privacy policies. We act as a data processor on behalf of the merchant or business that installs the application, and we never sell personal information.

10.Data Retention and Deletion

We retain data processed through our applications only for as long as needed to provide the service, ensure reliability and generate usage reports. You may request deletion of this data at any time by uninstalling the application or contacting us, and we honor platform-initiated data deletion requests.

11.Contact

For questions, requests or complaints about our privacy practices, contact us at [email protected] or at Badajoz Nro. 100 Of. 1014, Las Condes, Chile.

12.Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.